Wednesday, December 05, 2007

Web 2.0 and Reference

Influence of new technologies

The development of library services is always under the influence of new technologies. Nowadays, you can't go to a library conference without hearing words like "Web 2.0", "Library 2.0", "Social networking". Apparently, these are the new trends of technologies and services applicable in the library environment and attracting librarians' attention. But before we go any further to link them to reference - the library component that our class is focusing on, we need to make sure we know what those terms mean. A few Google searches have resulted in the following definitions:

Basically, we can see that the changes that libraries are embracing is to build a customer-driven environment by taking advantage of the Web 2.0 technologies, including social network services. With the key concepts cleared up, let's move on and take a look at how libraries are doing at the Web 2.0 age.

Examples of libraries incorporating Web 2.0 in their services

Facebook applications related to library services

  • LibGuides: distribute library content to Facebook users
  • LibAds(sm): promote library information sources on Facebook
  • Mini Library: mini search box of The European Library, central access point to Europe's national libraries

Blogs

Flickr

Youtube

Second Life
  • Librarians are moving reference desk to the virtual world - visit Cybrary City I & II, Info International Island and Info Island in SL
Finally, two books and a talk that might help us better understand library services and Web 2.0: